Our Refund Policy

Effective Date: August 16, 2023

This refund policy explains the guidelines for refunds regarding software purchased through the website www.busy-software.com. The website is owned by Modern Webz, the authorized channel partner of Indiamart for the software product.  Busy Software is owned and operated by Indiamart (Busy.in). By making a purchase on our website, you acknowledge and agree to abide by the terms and conditions of this refund policy.

1. Refund Eligibility:

We do not offer refunds for any software purchases made through www.busy-software.com. Once a purchase is completed, it is considered final and non-refundable. Therefore, it is essential to review the product description, specifications, and system requirements before making a purchase.

2. Software Compatibility:

It is the responsibility of the customer to ensure the software’s compatibility with their devices, operating systems, and other relevant software or hardware configurations. We provide detailed product information and system requirements to assist customers in making informed decisions. If in doubt, we encourage you to reach out to our support team before making a purchase.

3. Technical Support:

While we do not offer refunds, we are committed to providing excellent customer support. If you encounter any technical difficulties or have inquiries regarding the purchased software, please contact our support team at support@busy-software.com. We will make reasonable efforts to address and resolve any issues or concerns promptly.

4. Exceptions:

In rare cases where the software purchased through www.busy-software.com is found to be defective, we will work with you to provide a solution. This may include replacing the defective software with a functional version or providing necessary patches or updates.

5. Unauthorized Use:

If we identify any unauthorized use, misuse, or fraudulent activity related to software purchases made through www.busy-software.com, we reserve the right to take necessary legal action to protect our rights and the integrity of our software.

6. Contact Us:

If you have any questions or need assistance regarding our refund policy, please contact our customer support team at support@busy-software.com.

While we understand the importance of customer satisfaction, Please note that as the authorized channel partner for Busy Software, owned by Indiamart, Modern Webz does not offer refunds for software purchases made through www.busy-software.com. Customers are requested to carefully review product descriptions, specifications, and system requirements before making a purchase decision.